NGP Shares your goal to optimise your health and be the best you can be.

Our Physiotherapy clinic is conveniently located in Greenwood

All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer $14.95 flat rate shipping within Australia.

Local delivery

We charge $14.95 flat rate for local delivery.

In-store pickup

We do not offer in-store pickup for online orders.  Please select your items when you are visiting us for an appointment, or call during our office opening hours and make a selection from our range.

International Shipping

We do not offer international shipping.

How do I check the status of my order?

If you haven’t received your order within 7 business days of receiving your order confirmation email, please contact us at info@ngp.net.au with your name and order number, and we will look into it for you.

Shipping to P.O. boxes

We use a courier service and therefore can not deliver to PO boxes.

Refunds, returns, and exchanges

Please review https://www.ngp.com.au/refund_returns/ for our returns policy.

If you have any further questions, please don’t hesitate to contact us at (08) 9203 7771 or info@ngp.net.au.