All orders are processed within 2 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $14.95 flat rate shipping within Australia.
Local delivery
We charge $14.95 flat rate for local delivery.
We do not offer international shipping.
If you haven’t received your order within 7 business days of receiving your order confirmation email, please contact us at info@ngp.net.au with your name and order number, and we will look into it for you.
We use a courier service and therefore can not deliver to PO boxes.
Please review https://www.ngp.com.au/refund_returns/ for our returns policy.
If you have any further questions, please don’t hesitate to contact us at (08) 9203 7771 or info@ngp.net.au